Contact & order tracking
A human answers, Monday to Friday, 9am–6pm PT. Most questions get a reply within one business day.
Find your order
Enter the email you checked out with and your order number (it looks like WW-2410-XXXX).
Other ways to reach us
Sizing help
Send your dog's weight, breed and chest measurement and we'll tell you which size to pick before you order.
Returns
See the returns page for the three-step process.
Business address
1847 Market St, Suite 210
San Francisco, CA 94103